Privacy Policy

Madill Equipment is committed to ensuring the privacy and security of your personal information. This policy outlines how we collect, use, share, and protect the data we gather from you. By interacting with our website and providing your information, you consent to the practices described in this policy.

Information We Collect

We gather various types of personal information to enhance your experience and provide tailored services. The information we collect may include:

Your full name: We use this to personalize our interactions and communications with you.
Contact information: This includes email addresses, phone numbers, and mailing addresses. We utilize this data to send you notifications, service alerts, updates, and promotional materials.
Location details: Understanding your geographical location helps us offer region-specific information and optimize our services for your area.
Interactions with us: We capture data about your interactions with our website, products, and services. This helps us improve our offerings and cater to your preferences.

Purpose of Data Collection

We gather your personal information to achieve the following objectives:

Personalized Communication: Your data enables us to tailor our communications and reach out to you in a way that is relevant to your interests and needs.

Market Insights: To ensure accurate market data and provide relevant information to our customers, we share certain information with our trusted distributors.

Enhanced Services: By analyzing your interactions and preferences, we can improve our products and services, offering you a better experience.

Optional Information

While providing some information is optional, certain data is crucial for us to deliver essential notifications and updates. If you choose not to provide contact information, you may miss out on important service alerts and promotional details that could benefit you.

Data Security

We prioritize the security of your information. We implement stringent measures to store and protect your data securely. Access to your information is limited to authorized personnel only, and we ensure that it is kept within the necessary departments.

Data Retention

We retain your personal information for a period necessary to fulfill the purposes outlined in this policy. On average, we keep data for approximately five years. After this period, we take the utmost care to securely erase all interactions from our systems to ensure your privacy is maintained.

Your Rights

You have the right to access the personal information we hold about you and request corrections if needed. If you wish to obtain a copy of your data or believe that certain information is inaccurate, please contact tom.filmer@dce.co.nz. We are dedicated to addressing your concerns promptly and ensuring your data is accurate and up to date.

Changes to this Policy

We may update this policy occasionally to reflect changes in our practices or applicable laws. We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, comments, or concerns regarding this privacy policy or our data practices, please feel free to contact tom.filmer@dce.co.nz. We value your privacy and are here to provide you with the necessary information and assistance.